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AI Hub Service Desk

Welcome to the AI Hub Service Desk

Welcome to the AI Hub Services Portal!

Take a look through the available forms for what you need.

Featured portals

  1. AI Hub Support Portal

    Welcome to the Automation & Innovation Hub (AI Hub) Support Portal!

    Check out the Guides for more info

    The AI Hub is the University of Sydney’s award-winning team, providing automation and innovation services (e.g. chatbots, robotic process automation, etc) across the University.

    Use this portal as a contact point for communicating new automation opportunities or reporting any automation issues. The main purpose of the portal is to provide a forum for AI Hub stakeholders to raise support tickets.

    Please reach out to ai-hub.support@sydney.edu.au if you have any questions or concerns with regards to using the support portal.

Suggested forms

  • Request modification in AI Hub Support Portal

    Request an enhancement or configuration change to an existing Process.

  • Request ad-hoc run in AI Hub Support Portal

    Request non-scheduled ad-hoc/peak period run(s).

  • Report an Incident in AI Hub Support Portal

    Report an issue related to an existing Process or other solution

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