The AI Hub is the University of Sydney’s award-winning team, providing automation and innovation services (e.g. chatbots, robotic process automation, etc) across the University.
Use this portal as a contact point for communicating new automation opportunities or reporting any automation issues. The main purpose of the portal is to provide a forum for AI Hub stakeholders to raise support tickets.
Please reach out to ai-hub.support@sydney.edu.au if you have any questions or concerns with regards to using the support portal.
Request Help with an Active Bot
Request modification
Request an enhancement or configuration change to an existing Process.
Please note that enhancement requests will require an accompanying Solution Design Document update and approval - this will be followed up by the Team. For more complex modifications, please fill out as many optional fields as possible.
Required fields are marked with an asterisk*
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